Delivery and returns

For any queries about your order, or for returns, please contact Bonbon Café Angelo Musa at +971 4 541 7755 or bonboncafe.LAN@dorchestercollection.com.


Delivery

Delivery available 9am – 6pm daily, for orders placed the previous day. A delivery charge of 85 AED will be applied to all delivery orders. Orders must be placed by 6pm for next-day delivery. We deliver throughout Dubai, within a 40 km radius of The Lana.

Click and collect

Click and collect available every day during opening hours, 1 hour after ordering:

  • Monday 9:00 am - 8:00 pm
  • Tuesday 9:00 am - 8:00 pm
  • Wednesday 9:00 am - 8:00 pm
  • Thursday 9:00 am - 8:00 pm
  • Friday 8:00 am - 9:00 pm
  • Saturday 8:00 am - 9:00 pm
  • Sunday 8:00 am - 9:00 pm

Returns

Due to the nature of our products, we are unable to accept returns.


Additional information

Deliveries:

  • All orders will be delivered to the address provided to us. Please ensure all recipient information (including phone number) is correct.
  • We are unable to take responsibility for delivery delays or failures due to incorrectly provided addresses or non-serviceable areas.
  • Despite our best efforts, factors such as traffic and weather conditions may prevent us from delivering your order on time. If, for any reason, no-one is present to receive the product at the delivery address, your items will be returned to Bonbon Café Angelo Musa and our team will contact you to advise.

Allergens:

  • Bonbon Café Angelo Musa is not an allergen-free, vegetarian, gluten-free business. Our products may contain or come into contact with items containing dairy, soy, eggs, wheat, peanuts, coconut, tree nuts, flour, chocolate, milk and sugar, and/or other allergens. We cannot guarantee the absence of cross-contamination from allergens, and so cannot take responsibility for any allergic reactions.
  • All deliveries are handled by third-party companies adhering to strict health and safety protocols.